Financial Counselling

Financial counselling gives you a clear, practical view of your money and a realistic plan for moving forward. A trained Credit Matters counsellor reviews your income, expenses, debts, assets and financial goals, then explains the strategies that may help you reduce stress, strengthen your credit and build long-term stability.

What happens during financial counselling?

Your counsellor begins with a confidential financial assessment. Together, you create a workable budget, identify spending pressure points and review debt repayment options. You also receive plain-language education about credit, borrowing and the habits that influence your financial health.

• A complete review of income, expenses, debts and assets
• A personalized monthly budget based on your real numbers
• Education about credit management and debt repayment
• A comparison of suitable debt-relief options
• Ongoing guidance designed around your goals

Debt Management Support

If debt has become difficult to manage, we're here to help you find the right path forward. Our experienced credit counsellors take the time to understand your financial situation, review your debts, and recommend the most appropriate solutions based on your unique circumstances.

Whether you need help creating a repayment strategy, exploring debt relief options, or understanding the best way to regain financial stability, we'll guide you every step of the way with practical advice and ongoing support.

• Comprehensive review of your debts and financial situation
• Personalized recommendations based on your goals
• Guidance on available debt relief solutions
• Support in identifying the most suitable repayment approach
• Budgeting advice and financial education
• Ongoing support throughout your debt-free journey

Strategies for maintaining a healthy credit score

Credit scores respond to consistent habits over time. Focus on reliable payments, low revolving balances and thoughtful use of new credit rather than quick fixes.

• Pay every bill on time and use reminders or automatic payments
• Aim to use less than 30% of available revolving credit
• Reduce credit-card balances to improve utilization
• Keep older accounts open when practical to preserve credit history
• Maintain a reasonable mix of credit types
• Limit new applications and apply only when needed
• Review your credit reports and dispute genuine errors

Understanding Canadian credit score ranges

Lenders use credit scores alongside income, debt and other information. Although scoring models can vary, these commonly referenced ranges provide a useful guide.

• Poor: below 580
• Fair: 580-669
• Good: 670-739
• Very good: 740-799
• Excellent: 800 and above